Onboarding + Offboarding: Why Systemizing Is Ideal For Streamlining Your Business Processes & Creating An Ideal Client Experience
Hey Fleursociety!
We are halfway through September and we cannot believe Fall is just around the corner!
As we enter into this new season we hope you will stay connected with us over on our social media pages! We would love to see your Fall inspired bouquets, installations, centerpieces and more! Click here to check out our Instagram page and give us a follow! We would love to get you plugged into this incredible community!
As you know our conversation for the month of September has been all about Onboarding + Offboarding. If you are not already implementing these systems into your business then what the heck are you waiting for?!
Don’t you want to set the tone for your client experience on your highest level of excellence? If you want to be organized, consistent, professional, exude excellence, then systemize your business!
IT’S ALL ABOUT SYSTEMIZING!
When you have a system in place, it really does make your life so much easier!
Join us this week as we continue our conversation about Onboarding + Offboarding, what you need to know about HoneyBook, and some pointers to takeaway for your client nurture experience!
THE BEE’S KNEES
HoneyBook is truly the bee’s knees!
We use this for just about everything when it comes to our businesses and client communication.
If you ever find yourself overwhelmed just know that 1. You are not alone AND 2. There are CRMs that have been designed with YOU in mind. What these platforms do so well, especially for us florists and designers, is create space that meets all of our business needs. We are talking all of your communication, contracts, follow up emails, information, processes, client guides, they are all in there.
We want you to feel equipped and confident in your streamlining process and we are offering an amazing discount to HoneyBook when you click here!
If you are not already familiar with HoneyBook or maybe you have been using it and need a quick refresher, we are sharing some helpful insight on it below!
Keep reading! :)
HoneyBook is a platform that encourages you and equips you with the resources to streamline your business. Whether you are looking to be more organized, create workflows, automations, write up and send proposals, complete contracts, bring in that cash money, all while creating and delivering a top of the line client experience, HoneyBook is the jam! Well, it’s actually the honey, but you get the gist! Lol
If you are already Onboarding + Offboarding in your business, that’s amazing! We are so happy you are implementing these crucial steps into your business. Even so, we still encourage you to look at what you currently have in place and see where you can make adjustments. And for those who are just beginning and looking for your next move, just know it all takes time, patience and motivation. We are here to help and encourage you as best we can! Please know you can always reach out to us as we are truly here for YOU.
Ask yourself…
Do I Need To Incorporate Systems Into My Business?
Am I Already Doing So? Can I Make Improvements?
Do I Want To Attract And Book More Leads That Are A Good Fit?
Do I Aspire To Create Workflows That Will Save Me Time?
How Much Time Am I Wasting
Do I Long For Better Organization?
Do I Want To Run My Business With Greater Intention?
Do I Want To Create An Elevated Client Experience?
THE IMPORTANCE OF NURTURING
When you go to a fine dining restaurant you expect quality food with quality service, right? When you go to a hair salon you expect quality results with a quality experience. At a cute coffee shop you would expect great espresso and nice baristas. You see where we are going with this right?
Why would you want to give anything other than your highest quality and level of service + performance?!
We cannot stress enough the importance of client experience and an intentionally curated client experience at that. Client experience is how we receive raving testimonials, word of mouth recommendations, our respected reputations, and assures that our clients are taken care of. #BeIntentional
We are firm believers that we have the capability to deliver the best kind of service for our clients from start to finish. Now mistakes happen and issues may arise but it is our job and responsibility to always deliver the most professional and caring experience for our clients despite unforeseen circumstances. Do not ever lose sight of holding yourself to the highest standards and levels of service for your clients. This way of thinking and operating is beneficial for your business both current and long term.
Find your voice and find your unique space in your industry. Why are you so special? Why do your clients jump at the opportunity to work with you? Figure out those reasons and apply it to your business model and client experience. This will only make you better and provide you with the recognition and business you deserve!
You only get what you put into your business so give it your all!
NEXT STEPS
We are so grateful to have you here with us!
We love getting to share our insight and knowledge with you from our past and present business and life experiences. If you are not familiar with Fleursociety and all that we are and do, we would love to have you check out and join us in our FREE Fleursociety Membership.
Click here to read more about this Membership, the community it comes with and the ever growing and unending resources.
Whenever you are at in your business journey, we hope you feel supported, encouraged and motivated in all things.
We are rooting for you, always.
XOXO, Fleursociety!